Frequently Asked Questions
Why should I use Beacon Web Works to create my website?
At Beacon Web Works, our mission is simple: to make professional websites truly affordable and stress-free for local small businesses. Too many owners struggle with do-it-yourself website builders that don’t look professional, lack key features, or quickly become outdated—often costing more time and frustration than expected.
We remove the headache by delivering clean, modern sites that build trust, attract customers, and reflect your real business. You always start with a free custom design preview—so you can see our work before you invest. No hidden fees, no surprises—just transparent pricing, expert design, and dedicated local support to help you compete and grow online—all without the big-agency price tag.
We remove the headache by delivering clean, modern sites that build trust, attract customers, and reflect your real business. You always start with a free custom design preview—so you can see our work before you invest. No hidden fees, no surprises—just transparent pricing, expert design, and dedicated local support to help you compete and grow online—all without the big-agency price tag.
Will you really design my site for free?
Absolutely—we design your custom homepage for free, with no strings attached. Every project starts with a complimentary, tailored homepage that allows you to see our work and visualize your site before making any commitment. If you love your design, we proceed together; if not, you owe nothing. There are no hidden fees, risks, or surprises—just a risk-free chance to experience professional web design built for your business.
What's included in the monthly service fee?
Your monthly service fee gives you total peace of mind—everything your website needs to stay secure, up-to-date, and performing at its best. This all-inclusive price covers reliable, worry-free hosting, SSL site security, and ongoing expert maintenance. We handle software updates, security monitoring, bug fixes, and all content changes for you, ensuring your site always reflects your business and meets today’s web standards.
With Beacon Web Works, you’ll never have to stress about technical tasks, performance issues, or website compatibility. It’s like insurance for your online presence—so you can focus on serving your customers while we keep your website running smoothly, safely, and looking great.
With Beacon Web Works, you’ll never have to stress about technical tasks, performance issues, or website compatibility. It’s like insurance for your online presence—so you can focus on serving your customers while we keep your website running smoothly, safely, and looking great.
What platform will my new site be built on?
Your new website will be built on a state-of-the-art professional platform designed specifically for small businesses and trusted by top digital agencies. Unlike DIY site builders, this platform delivers faster load times, stronger security, and streamlined updates—so your business gets the reliability and performance you deserve. Every site includes enterprise-level hosting, 256-bit encrypted HTTPS connections, and a free SSL certificate for maximum protection.
With Beacon Web Works, you’ll get a modern, mobile-optimized website that not only looks professional but is engineered for security, speed, and future growth. You benefit from agency-grade technology, without the confusing setup or maintenance headaches—all backed by expert support and worry-free management.
What kind of uptime can I expect from my Beacon Web Works website?
With Beacon Web Works, you’ll get a modern, mobile-optimized website that not only looks professional but is engineered for security, speed, and future growth. You benefit from agency-grade technology, without the confusing setup or maintenance headaches—all backed by expert support and worry-free management.
What kind of uptime can I expect from my Beacon Web Works website?
Your Beacon Web Works website is hosted on Amazon Web Services (AWS), the global leader in cloud hosting trusted by Fortune 500 companies and top digital agencies. You can expect industry-leading uptime of up to 99.99%—meaning your site is virtually always online, protected by advanced redundancy and security systems. Our infrastructure includes multi-layer backups and real-time monitoring, so your business website stays reliable, secure, and available whenever customers need it. Experience maximum peace of mind knowing your online presence is in expert hands.
Do you offer SEO optimization as part of your services?
Will my new website look good on smartphones?
Absolutely. Every Beacon Web Works website is fully responsive, meaning it’s thoughtfully designed to adapt instantly to any screen—whether your customers use a smartphone, tablet, laptop, or desktop. Your site will always look sharp, be easy to navigate, and function seamlessly, ensuring that visitors have a flawless experience on every device.
With over 60% of web traffic now coming from mobile users, mobile-friendly design isn’t just a feature—it’s essential for reaching and impressing modern customers. Responsive websites load faster, are easier to read, and make it simple for visitors to connect with your business and become loyal clients. In short, your business will look professional and perform beautifully—right in the palm of your customer’s hand, where most first impressions happen today.
With over 60% of web traffic now coming from mobile users, mobile-friendly design isn’t just a feature—it’s essential for reaching and impressing modern customers. Responsive websites load faster, are easier to read, and make it simple for visitors to connect with your business and become loyal clients. In short, your business will look professional and perform beautifully—right in the palm of your customer’s hand, where most first impressions happen today.
Do you offer SEO optimization as part of your services?
Absolutely. Every website we build is engineered for SEO from day one, using industry best practices to help your business rank higher on Google and other major search engines. Our experts optimize your site’s content, architecture, and load speed—so your business is easy to find online and performs brilliantly for customers. We pay special attention to local SEO, ensuring your website attracts people searching for businesses in your area.
As search evolves with AI and new technologies, we keep your website ahead of the curve, ensuring you stay discoverable and competitive. With Beacon Web Works, you get more than just a beautiful site—your business gets the visibility and ranking power it needs to thrive online.
Can I use my domain from my previous site?
As search evolves with AI and new technologies, we keep your website ahead of the curve, ensuring you stay discoverable and competitive. With Beacon Web Works, you get more than just a beautiful site—your business gets the visibility and ranking power it needs to thrive online.
Can I use my domain from my previous site?
Absolutely. If you still own your existing domain and have access to your domain registrar (such as GoDaddy, Network Solutions, or Namecheap), you can easily connect it to your new Beacon Web Works website—no need to buy a new domain or lose your brand identity. We’ll guide you through the simple steps to point your domain to your new site and ensure a smooth, secure, downtime-free transition. If you need help, our team can assist with setup so your business stays online and visible throughout the process.
What if I don’t have a domain name yet?
No problem at all! If you don’t have a domain name yet, we’ll guide you through every step—helping you find and register a professional, easy-to-remember web address that fits your business and brand. We handle the technical setup and make sure your new domain is properly registered and seamlessly connected to your website from day one. You simply pick the name you love, and we’ll take care of the rest, so you can launch your business online with total confidence.
Do you only work with businesses in Connecticut?
What if I don’t have a domain name yet?
No problem at all! If you don’t have a domain name yet, we’ll guide you through every step—helping you find and register a professional, easy-to-remember web address that fits your business and brand. We handle the technical setup and make sure your new domain is properly registered and seamlessly connected to your website from day one. You simply pick the name you love, and we’ll take care of the rest, so you can launch your business online with total confidence.
Do you only work with businesses in Connecticut?
Not at all! While we’re proudly based in Branford, CT, Beacon Web Works serves clients throughout Connecticut, Rhode Island, Massachusetts, and across the entire United States. Our streamlined process—using phone, email, and virtual meetings—makes it easy to work together no matter where you’re located. Whether your business is right down the street or in another state, you’ll receive the same personal attention and expert service we’re known for. Distance is never a barrier to getting the website your business deserves.
Can I get a refund if I cancel early?
Payments made to Beacon Web Works—including both setup fees and monthly service fees—are non-refundable. This policy reflects the significant time, design expertise, and resources invested in every project from day one. When we begin work, we allocate skilled professionals, reserve hosting space, and tailor your site to your business needs right away. For this reason, we’re unable to offer refunds if you decide to cancel early. If you have questions about billing or service, we’re always happy to discuss them before your project starts, so you’re comfortable moving forward.
That said, I want you to feel completely confident. My personal guarantee to you is this: your website will be modern, mobile-friendly, and tailored to your business. If something isn’t right, I’ll work with you until it is. No excuses, no extra fees — just a website you’ll be proud to share.
Can I get a refund if I cancel early?
Payments made to Beacon Web Works—including both setup fees and monthly service fees—are non-refundable. This policy reflects the significant time, design expertise, and resources invested in every project from day one. When we begin work, we allocate skilled professionals, reserve hosting space, and tailor your site to your business needs right away. For this reason, we’re unable to offer refunds if you decide to cancel early. If you have questions about billing or service, we’re always happy to discuss them before your project starts, so you’re comfortable moving forward.
That said, I want you to feel completely confident. My personal guarantee to you is this: your website will be modern, mobile-friendly, and tailored to your business. If something isn’t right, I’ll work with you until it is. No excuses, no extra fees — just a website you’ll be proud to share.
REQUEST A FREE WEBSITE DEMO
Interested in seeing how your new website could look? Contact us today to request your FREE no-obligation website demo and mockup.